Next, we detail the estimated delivery time of the order based on its destination and its costs. However, in periods of sales and in periods of special campaigns for discounts and promotions, delivery times can be delayed up to 72 hours.

It is the customer’s responsibility to check upon delivery that the products delivered are in good condition. Therefore, if the box is open or there are any doubts or suspicions that the packaging may have been tampered with, the customer must reject it and notify "COMPANY BRIDGE AND LIFE, S.L." immediately at the following email address: contact@poloclub.com. 

Delivery times may increase for certain articles, as duly indicated in the product card. Orders received during holiday seasons of our warehouses or during sales periods may experience delays in delivery times.

Delivery date: 

Delivery times become effective as of the moment when payment is received, the order is processed in our warehouses and the goods are sent. However, for orders made after 12:30 (GTM+1), the delivery time is counted as of the following working day. Delivery times may increase if you cancel a product or modify the delivery address after the order has been placed.

Please note that deliveries are managed by third parties. Therefore, delivery times are provided only as a guide and do not contemplate any possible delays caused by payment clearances or exceptional transport conditions (weather conditions, strikes, etc.). Furthermore, order may not be redirected once the articles have been sent.