Be part of Polo Club Loyals and access exclusively to a myriad of advantages. In addition, just for joining, you’ll receive 25 points you can redeem for discounts.
Latest Polo Club benefits
Tote bag + ‘Corners of Love’ print Polo Club & El Chico Llama.
Polo Club & El Chico Llama. Redeem 100 points to get your pack.
Black Eton Polo Club Washbag
Redeem just 300 points to enjoy this practical accessory
Blue Polo Club Washbag
A sophisticated washbag for your looks for just 300 points.
Polo Club Loyals Benefits
Reasons to join
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Earn points on each purchase. These points will become discounts.
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Early access to offers, discounts and premiers.
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Enjoy giveaways, discounts and much more for being Loyals.
How to earn points?
Level up
Discover the advantages of each level
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Loyal
Get comfy and enjoy
• When you spend €1
• Earn 1 point on every euro you spend.
• 100 points as a birthday gift.
• Exclusive access to private sales, giveaways and much more. -
Loyal+
Unlock more advantages
• When you spend € 150
• Earn 1.5 Points on every euro you spend.
• 100 points as a birthday gift.
• Free delivery over € 60. + INFO
• Exclusive access to private sales, giveaways and much more. -
Beyond
Your loyalty deserves something special
• When you spend €300
• Earn 2 Points on every euro you spend.
• 100 points as a birthday gift.
• My Assistant. You’ll always be assisted by the same person.
• Free shipping for all your orders. + INFO
• Exclusive access to private sales, giveaways and much more.
How to redeem your points?
Choose the benefit you want to enjoy
Start to be part today
Join Polo Club Loyals and access exclusive benefits
Join nowSee Loyals Registration terms.
FAQ's Loyals
How can I enjoy free shipping?
If you belong to the Loyal+ category, you will enjoy free shipping on any order over €60 If you are in the Beyond category, you will receive free shipping on all your orders with no minimum purchase amount, except for the following countries: Ireland, Luxembourg, Bulgaria, Romania, Slovenia, Hungary, Greece, Czech Republic, Croatia, Slovakia, Estonia, Latvia, Lithuania, Finland, Denmark, Sweden and Poland.
If I open a new account, will I keep the points I had earned from my previous purchases?
Yes, your previous purchases (from October 2021 on) will have generated points you’ll have available in your account.
How do points work?
We have 3 Loyals categories.
If you belong to the Loyal category, each euro spent in our store earns one point, and for every 100 points you get a €5 discount to use in your next purchase.
If you belong to Loyal +, every euro spent in our store earns one and a half points, and for every 100 points you get a €5 discount to use in your next purchase.
If you belong to the BEYOND category, for every euro spent in our store you’ll earn two points, and for every 100 points you’ll get a €5 discount to use in your next purchase.
Do they expire?
You have one year from your purchase to use your points.
When do I get the points?
You get the points when the order has been shipped. They will then be available in your account.
Can I redeem two coupons for the same order?
No, you can only use one coupon for each order. Check the points you have and generate 1 unique coupon. For example, if you have 200 points, you can generate two €5 coupons, but you can’t redeem them in the same order, so we recommend you generate a single €10 coupon if you want to redeem it in one order.
I’ve redeemed the points, but I cannot find the coupon to use it. Where is it?
Access your account and, in the Loyals section, you’ll see your coupon.
I’ve made a return, will I lose my points/coupon?
We’ll deduct as many points as the amount returned. E.g., if you return an item worth €70, 70 points will be deducted from your account. If you’ve used a coupon in the order and then you make the return, on the one hand, the points earned in the purchase you’re returning will be deducted, and, on the other hand, we’ll restore the points of the coupon used so that you can use them for your next purchase.