Shipping options may vary depending on the shipping address.

At the time of processing your purchase, we’ll show you the shipping methods available and the cost. You can check the costs and shipping time in the following link.

During Sales, special discount campaigns and promotion periods, delivery time could be delayed.

Please note that delivery time will depend on the transport company.
You can always contact them to arrange delivery.

You'll receive an email with the tracking number when the order is sent.

We try to reach all corners. If your delivery address has any shipping restrictions, the delivery date may change.

A. Shipping method and cost

1. How long does it take for my order to arrive?

You can check the costs and shipping time in the following link.

2. Do you ship to the Canary Islands, Ceuta and Melilla?

We're sorry, but, so far, we're not shipping to the Canary Islands, Ceuta or Melilla. We're working to provide you with this service.

3. Can I buy online from anywhere in the world?

Check this link for the locations to which we ship.

B. Order status

1. How can I track my order?

We'll send you an email confirming the shipment along with the tracking details. You can track your order using the link provided in the email. In addition, if you have an account with us, you can log in and track your order.