• The Virtual Gift Card is valid for purchases at eu.poloclub.com
• As a buyer, you decide the amount of the card, to choose between: €25, €50, €75, €100 and €150.
• With the purchase of the Virtual Gift Card, you'll receive an email you can forward to the person you want to give it to as a present. This card allows to make one or more purchases, which can be complemented, if necessary, with another payment method.
• The Virtual Gift Card can be used as many times as you like until the total amount for which it has been issued is finished.
• Each poloclub.com Virtual Gift Card has a unique code, which needs to be entered before payment is made.
• The return of the Virtual Gift Card will be accepted, provided it has not been used, within 30 days of the date of purchase.
• Orders containing the purchase of the Virtual Gift Card cannot be paid for by cash on delivery.

Visit the website Polo Club.

- Choose the garment(s) you'd like to buy.

- Enter the code of your Virtual Gift Card before payment in the check-out box, where ‘Virtual Gift Card or Discount Code’ is written.

- If the amount on the Card is the same as the amount of the order, the amount to be paid will be zero.

- If the amount on the Gift Card is less than the cost of the order, you may pay the difference using any payment method available in the store.

- If the amount on the Gift Card is bigger than the value of the order you placed, we'll discount that amount from the Gift Card and you'll be able to use the remaining balance on your next purchase.

- The balance of the Virtual Gift Card cannot be refunded or redeemed for money.

- You cannot buy a Virtual Gift Card using another Virtual Gift Card.

Virtual Gift Cards may not be combined with certain discount codes.

The Virtual Gift Card has the same advantages as the physical gift card, but with a faster delivery time, since it's automatically sent to the buyers email. By purchasing the Virtual Gift Card, you're helping to reduce paper usage.

Polo Club takes no responsibility if the buyer doesn't receive the Virtual Gift Card for reasons out of our control, such as, among others, deficiencies in or the collapse of the lines, the inaccuracy of the details provided by buyer of the Virtual Gift Card, or the email sent by Polo Club going to the spam folder.

The deadline for the return of the Virtual Gift Card is the same as for any other item on sale at eu.poloclub.com. We'll accept the return of the Card -as long as it- not been used — within 30 days of the date Polo Club sent it to the buyer. The refund will be made by the same payment method used for the purchase.

How is the amount paid for items purchased with a Virtual Gift Card refunded?

The refund will be made directly on the Virtual Gift Card, increasing the available balance.

The balance of the Virtual Gift Card cannot be refunded or redeemed for money.

For further questions or queries, you can contact us through our Customer Service.

How is the amount paid for items purchased with a Virtual Gift Card refunded?

The refund will be made directly on the Virtual Gift Card, increasing the available balance.

The balance of the Virtual Gift Card cannot be refunded or redeemed for money.

Does the gift card have an expiration date?

No, gift cards don’t have an expiration date.

Do I need to be registered to use the gift card?

No, you don’t need to be registered to use the gift card. Simply enter your gift card code in the space provided.